October 02, 2009 - Active Directory certainly gets plenty of attention when it comes to high-profile issues like security, compliance, auditing, and so forth—but what about all of the work you do managing AD on a day-to-day basis? Learn how Quest ActiveRoles Server (ARS)makes AD administration more efficient, automated, consistent, powerful and faster.
October 08, 2009 - Today's Dashboards can deliver what users and the organization as a whole need to know so as to understand their current business and even conduct informed forecasts.
October 19, 2009 - This whitepaper discusses the business case for data archiving as the first step in an SAP ILM strategy; strategies for Data Archiving, Retention Management and the Retention Warehouse strategy for legacy decommissioning in SAP; and Dolphin’s best‐practices approach to an effective, long‐term ILM strategy.
April 15, 2008 - This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
June 12, 2009 - Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
November 20, 2009 - Watch this webcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project.
August 10, 2009 - A successful data center construction or renovation project requires managers to
carefully follow each phase of the process - design, construction, review and acceptance. Read this eBook Chapter to learn more.
September 29, 2009 - Sun Ops Center cuts through the complexity of today’s datacenters with single-pane-of-glass management. It is a single, comprehensive, end-to-end system management tool that integrates physical and virtual management across the hardware/software stack and the entire system lifecycle.
November 02, 2009 - The commissioning process flow is described and critical success factors are discussed. The commissioning process inputs and outputs are also placed in context with other key data center project process phases and steps.
November 20, 2008 - Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. This paper shows a simple and effective way to develop a capacity plan for a data center or network room.
November 02, 2009 - This paper presents a framework for project management roles and relationships that is understandable, comprehensive, and adaptable to any size project.
June 01, 2007 - This paper covers projects involving new construction or upgrades to the data center’s physical infrastructure - the power, cooling, and other physical systems that house and protect the data center’s IT equipment.
February 03, 2009 - The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
March 11, 2009 - Many organizations are adopting server virtualization technologies to reduce capital costs, create a flexible pool of resources and shrink the data center footprint. But to take full advantage of the benefits of server virtualization, organizations need the support of an advanced storage platform. This data sheet gives more details.
January 01, 2009 - This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.
October 19, 2009 - As storage capacity needs grow in SMBs, disk is increasingly being used as a backup storage target. In this FAQ, backup expert W. Curtis Preston, discusses the role of disk-based backup in the SMB space. Curtis takes a closer look at the benefits and cost differentiators of moving from tape to disk for data backup.
June 10, 2009 - The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper to learn more about data deduplication as well as Quantum Dxi-Series disk-based backup solutions.
October 09, 2009 - Check out this resource center for the latest information on emerging trends as well as best practices and tips for eliminating duplicate backup data; decreasing storage and bandwidth; and enabling efficient, storage-optimized data protection for the data center.
May 01, 2009 - Deduplication is one of the few IT solutions that cuts costs quickly and improves service levels. ESG believes CIOs and IT executives should look to deduplication for cost reduction projects in their environments.
November 20, 2009 - This white paper by Dr. Walid el Abed, CEO of Global Data Excellence, discusses how an effective data strategy embedded within the business strategy can turn data into a real competitive advantage, deliver short and longer term value and enable business success and sustainability.
September 08, 2009 - This videocast discusses tiered storage strategies and also tips and tools on how to lower IT investments while optimizing storage efficiency. Download this informative videocast to learn more!
June 02, 2009 - This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.
January 23, 2009 - This report investigates the strategies, capabilities, and supporting technologies that Best-in-Class companies are employing to alleviate the pressure to accelerate the delivery of actionable information within their enterprises.
November 02, 2009 - This guidebook provides the answers with a series of detailed sections including essential activities such as planning, forecasting, risk management, team selection, communication and collaboration.
November 05, 2009 - In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
February 24, 2009 - Check out this webcast to learn the business and technical issues that drive privacy protection requirements and how to safeguard confidential data by leveraging data masking techniques as part of an overall integrated data management strategy.
September 01, 2008 - This white paper explains the steps you need to consider when developing your privacy strategy and implementing your first data privacy project. Find out how you can help your organization implement best practices in privacy protection and make your privacy project successful from start to finish.
November 16, 2009 - 44 states now have privacy laws in force. Combine those with PCI, HIPAA, SOX, etc., and it's difficult to comply with all the laws that apply to your Enterprise. Now we've made it simple. Just take 8 minutes to answer these 8 questions. Then click "submit" to receive your customized report.
May 01, 2008 - This tech report demonstrates how using Dell EqualLogic SAN Snapshots can improve data protection in a VMware Virtual Infrastructure environment.
September 21, 2009 - In this webcast, Greg Schulz, Founder and Senior Analyst at The StorageIO Group, and Randy Glissman, Solutions Marketing Manager at Quantum, explore solutions for virtual server data protection and discuss general data center trends and perspectives.
October 01, 2008 - Today's data centers are in the midst of a revolution originating from the move to virtual server architectures powered by solutions such as VMware. Based on Datalink's experience protecting enterprise data centers, this white paper provides practical advice and considerations surrounding backup and recovery of virtual server infrastructures.
June 01, 2008 - Virtualized server environments or infrastructures have varying functionalities and interfaces for application aware integration to enable complete and comprehensive data protection with data and transactional integrity.
November 17, 2009 - The combination of the ever-changing compliance landscape, Web 2.0 and technologies such as mobile devices have made it increasingly more difficult to track where your confidential data resides and put mechanisms in place to protect it.
June 02, 2009 - Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
June 30, 2008 - Find out how leading financial enterprises are turning to sophisticated data warehousing techniques, real-time analytics, improved data quality, and intelligent metrics to find competitive advantage.
November 13, 2009 - In this expert webcast, learn how to build your data warehouse for your SQL Server environment. Discover the necessary steps involved and learn about major concepts, including relational data warehousing and supported SQL Server Analysis Services (SSAS) storage formats.
May 15, 2009 - Every business needs to protect valuable data, whether to comply with industry regulations or to guard intellectual capital. It's all too easy for users to leak this data to outside parties, either accidentally or with malicious intent. Read this whitepaper to learn how secure Web gateways and DLP systems can be integrated to keep your data safe.
June 09, 2009 - This new Forrester report provides security and risk professionals the information they need to plan investments in the eight most important technologies for securing data stored in databases and on servers. Learn which technologies have the potential to deliver the most value now, and which technologies warrant a "wait and see" perspective.
October 21, 2009 - This technical guide for database administrators and IT security experts demonstrates how you can protect your sensitive data with the native database encryption functions of Microsoft SQL Server 2008, such as cell-level encryption and Transparent Data Encryption, and manage and protect encryption keys with hardware security modules (HSMs).
August 28, 2009 - Download this webcast learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.
June 19, 2009 - How do Oracle and Microsoft SQL Server database platforms compare on reliability, scalability and cost when run under enterprise software? Download this white paper for details.
September 08, 2009 - System Center lowers the cost of delivering datacenter services through integrated, end-to-end management of physical and virtual environments, and supports the optimization of the datacenter in three primary ways. Each of these benefits, and the solutions that enable them, are discussed in this paper.
July 23, 2009 - Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging.
August 01, 2008 - As the use of tactical and data mart solutions expands toward strategic and enterprise data warehouse use, Analytic Appliances offer customers a lower total cost of ownership, reduced maintenance and high performance to address business analytics on growing data volumes.
January 05, 2009 - This whitepaper will provide an overview of the benefits of Storage Resource Management as a "front end" to data deduplication. We will demonstrate how an SRM tool such as Northern Storage Suite can work in concert with data de-duplication technologies to efficiently streamline data and assure optimal performance of an organization's storage inf...
September 16, 2009 - Organizations that do not have an active management strategy are often left with significant server sprawl issues. This expert webcast discusses a three pronged approach for overcoming these issues and explores different options for virtualization on Linux platforms.
October 11, 2008 - One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.
February 01, 2009 - Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
December 11, 2008 - Organizations tend to create a great amount of similar data and deduplication makes it easier to manage this data when they do. Read this white paper to learn about deduplication and how you can use it as a fundamental tool in your storage architecture.
September 17, 2009 - This on-demand webcast helps simplify the basics of data deduplication and outlines the benefits that are being achieved by enterprises around the world.
September 28, 2009 - Please read this presentation transcript in which Brian Biles, VP of Product Management and the Co-founder of Data Domain, discusses data deduplication. And, why is it important? What exactly is it? What are the things that make different implementations different? Learn the questions you should be asking.
September 24, 2009 - Deduplication technologies and strategies can produce storage savings for your organization. Listen to this podcast for expert advice on how you can employ these strategies and begin saving today.
February 23, 2009 - This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.
June 11, 2009 - Organizations should consider a thorough approach to IAM governance that meets the requirements of discovering, documenting and analyzing user access; establishing a process for user access governance; ensuring that constraints help manage business conflict; enforcing policies; and continuous monitoring.
October 19, 2009 - To deliver high-demand content to a widely dispersed pool of internet users, a cache-based Content Delivery Network is the way to go. This type of CDN stores duplicates content near user access points, reducing distance-imposed latency and improving video and audio quality. This paper weighs the pros and cons of using a network-based CDN provider.
September 29, 2009 - Learn how organizations like yours are leveraging identity management solutions and designing implementations to accelerate their time to value and achieve their security, compliance and IT cost savings goals today.
November 04, 2009 - IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
January 01, 2006 - This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
December 05, 2008 - This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
February 01, 2009 - ServiceU Corporation was challenged to deploy reliable hardware to support
its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology.
December 12, 2008 - With the introduction of Microsoft Hyper-V as part of Windows Server 2008, and Microsoft System Center Virtual Machine Manager, you can now take advantage of a powerful new set of tools to help simplify infrastructure management.
May 13, 2009 - Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
December 11, 2008 - This Dell High Availability Solutions Guide for Microsoft Hyper-V introduces different options to implement HA for Hyper-V environments.
May 09, 2008 - Dell's end-to-end approach helps customers worldwide solve their power and cooling challenges and meet the demands of business growth with industry-standard solutions. They offer solutions you can deploy right now, as well as the right mix of tools, partnerships, and services to help you get the most from your existing infrastructure.
September 03, 2009 - The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space. When combined with Dell's world-class storage, management, and support offerings, the result is a total enterprise solution that can help you simplify and save on IT expenses.
May 19, 2009 - Read this overview to learn about the Dell Poweredge T610 Server. This server is a key data center building block for IT professionals seeking the highest level of performance, availability, and expandability in a 2-socket server.
May 21, 2009 - Watch this video to learn more about the Dell PowerEdge R710. This server was designed in response to feedback from IT professionals and engineers. The R710 runs the Intel® Xeon® 5500 Series Processors and helps you lower the total cost of ownership with enhanced virtualization capabilities.
May 19, 2009 - The Dell PowerEdge R710 is designed to be the cornerstone of today's competitive enterprise. Engineered in response to input from IT professionals, it is the next-generation 2U rack server created to efficiently address a wide range of key business applications.
September 02, 2009 - Whether you need a tower, rack, or blade server, or a combination of these, Dell's comprehensive, award-winning PowerEdge family can meet your needs. Dell servers excel in virtualization, power and cooling, embedded systems management, and purposeful design.
May 19, 2009 - Dell recently introduced the 11th Generation line of PowerEdge Servers. This transition guide discusses new features available within the 11th generation line, and servea as a guide for understanding product transitions from Dell's 10th Generation Server Products to 11th Generation Server Products.
May 19, 2009 - he Dell PowerEdge T610 server is a key data center building block for IT professionals seeking the highest level of performance. Read this article to learn more about the technical aspects of the Dell PowerEdge T610.
May 21, 2009 - Watch this video to learn how the Dell PowerEdge T610 server is a key building block for IT professionals seeking the highest level of performance, availability and expandability in a two-socket server.
September 03, 2009 - This tool is designed as a guide for customers with a comfortable knowledge of virtualization and their server/storage environment. Simply enter in a few vital pieces of information and the Dell Virtualization Advisor will create a customized virtualization solution to match your needs.
September 03, 2009 - Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
October 07, 2009 - To capitalize on the benefits of Windows 7, you must make sure your computing environment is ready for the upgrade. Dell's Windows 7 Readiness Assessment is designed to identify application compatibility, hardware compatibility and migration readiness and to provide the recommendations needed to help make your transition to Windows 7 smooth.
April 17, 2009 - This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
December 01, 2008 - The Dell PowerEdge M-Series blade servers help cut operating expenses through energy efficiency, product flexibility, and efficient use of data center space.
October 28, 2009 - Simplify, consolidate, and aggressively accelerate virtualization with a portfolio of services that help decrease TCO and speed time to value. Dell ProConsult Virtualization Services simplify virtualization by helping you assess, plan, design and implement virtualization projects. Read this data sheet to learn more.
May 21, 2009 - Watch this video to learn how the Dell PowerEdge R610 is a key building block for today's data center. Designed for versatility and high performance, it provides many of the virtualization, system management, and energy-efficiency features you need now and the scalability necessary to change as your business grows.
September 23, 2009 - Watch this demo to get an overview of the Dell OpenManage systems management solution. This solution is focused on delivering open, flexible, and integrated solutions that reduce the complexity in the systems management space.
May 29, 2009 - This document provides an examination of Delphi Capital's implementation of the EVault Managed Backup Services and the firm's experience and opinions on the solution. End users can use this information to assess whether online backup services are applicable within their environment and what benefits can be expected.
February 11, 2009 - With PC data protection from Iron Mountain, your organization can extend the reach of current data protection policies to effectively protect data stored on PCs.
November 20, 2009 - Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen.
October 06, 2009 - Organizations moving towards Service-Oriented Architecture must manage their services from development to deployment. This demo shows how Rational Team Concert, Rational Asset Manager, and WebSphere Service Registry and Repository provide a comprehensive, integrated solution for organizations looking to realize SOA.
September 23, 2009 - In this webcast, learn how a leading financial services company closed major gaps in their security and compliance programs using an identity management solution. Get details on the design and deployment, as well as how identity management aided in achieving quick results and immediate value.
February 12, 2009 - Data de-duplication has been described as the next evolutionary step in backup technology. Many vendors lay claim to the best data de-duplication approach, leaving customers to face the difficulty of separating hype from reality. This document provides the background information required to make an informed data de-duplication purchasing decision.
November 12, 2009 - SonicWALL's award-winning solutions for the enterprise, distributed enterprise and SMB include network security, secure remote access, content security, backup and recovery, and policy and management technology.
September 18, 2009 - With the release of Microsoft Windows Server 2008 R2, organizations have access to new capabilities such as Live Migration and Windows Powershell 2.0 that will reduce the cost of datacenter operations, enhance security and availability, while improving server environment manageability.
September 23, 2009 - Dell’s enterprise solutions, including EqualLogic iSCSI SANs, PowerEdge Virtualization Servers and Global Infrastructure Consulting Services (GICS) can help organizations confidently deploy, manage and protect their Tier-1 Microsoft® applications within a VMware vSphere environment.
September 01, 2009 - Based on open source software and powerful Sun hardware technology, the Sun Business Intelligence Solution for Web Infrastructure provides an easy to manage, enterprise-class, and highly scalable Business Intelligence and Data Warehousing solution that features a low total cost of ownership.
January 01, 2008 - This white paper details how self-contained high-density zones enable a reliable operation of high-density equipment without impacting a low-density data center.
June 01, 2009 - The Microsoft® Deployment Toolkit (MDT) 2008 provides unified processes and tools for desktop and server OS deployment using a common deployment console and a collection of best practices. The toolkit provides a single mechanism for image creation and an automated installation process to reduce deployment time.
May 01, 2009 - This whitepaper provides an overview of using the operating systems deployment capabilities of Microsoft System Center Configuration Manager (SCCM) 2007™ to deploy a customized OS image on Dell client systems in a heterogeneous environment.
January 23, 2009 - In planning storage solutions for Oracle database applications, Sun Storage 7000 Unified Storage Systems offer a range of performance and scalability options, and can be configured to meet specific application requirements for capacity, performance, and reliability.
November 19, 2009 - Once you decide to deploy Oracle within the data center, a continuous lifecycle begins - moving from initial development, test, and deployment, to ongoing migration, to new releases of Oracle and deployment of new features with each release. The EMC Solutions Practice for Oracle can help you get started quickly.
November 03, 2009 - This paper describes an enterprise deployment architecture for Oracle™ Business Intelligence Enterprise Edition using Sun servers running the Solaris™ Operating System and Sun™ Storage 7000 Unified Storage systems.
March 01, 2009 - Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime.
June 19, 2009 - A recent worldwide survey listed business intelligence (BI) as CIOs' number one priority for 2008, the third consecutive year BI topped the list. From a business user perspective, this translates into more interactive and pervasive BI, both creating a richer user experience and reaching every place where work is done.
October 19, 2009 - This eGuide will discuss physical considerations for data center network design, how best to build your network infrastructure, and how to monitor and manage your data center network.
April 09, 2009 - A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.
April 10, 2009 - How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.
April 10, 2009 - Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
September 08, 2009 - Client virtualization or Virtual Desktop Infrastructure (VDI) is a server-centric computing model that offers IT the ability to host and centrally manage Virtual Machines while providing end users a full-desktop experience. If you haven’t yet discovered the advantages of a VDI, read this whitepaper and put yourself in command of the desktop.
September 09, 2009 - This paper is actually a combination of four smaller papers all rolled into one PDF. It features articles on revisiting old virtualization practices for new business purposes, desktop virtualization strategies for faster provisioning and migration, network security concerns in a virtual environment, and more.
October 09, 2009 - This videocast sponsored by Dell and Intel featuring experts, Brian Madden and Gabe Knuth, explains the real possibilities of desktop virtualization versus its potential capabilities.
September 18, 2009 - Virtualization decisions are complex, and no single score will ever capture the complexity of your IT infrastructure and the business issues you balance every day. But this solution checklist can help you consider some of the critical challenges met and overcome by the most successful desktop virtualization initiatives.
July 01, 2009 - This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
September 18, 2009 - Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. Citrix Desktop Delivery dynamically assembles high-performance desktops complete with personalized applications for every logon of every user, from a compact, central store of images.
September 22, 2009 - In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and Dell, you will gain insight into the top reasons to deploy virtual desktops in your organization.
January 19, 2009 - This paper explores the most significant hurdles any desktop virtualization program needs to overcome. Staying focused on the ultimate goal--delivering core applications effectively to users--helps clarify the issues involved in desktop virtualization deployment.
November 04, 2009 - This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
November 04, 2009 - In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
September 09, 2009 - View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.
October 05, 2009 - Businesses today struggle to effectively manage clients due to the increase in options available. This videocast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
October 05, 2009 - Businesses today struggle to effectively manage clients due to the increase in options available. This podcast explores the top challenges of client manageability. Learn key considerations when developing a strategy around manageability.
September 01, 2009 - This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
June 02, 2009 - Data quality has always been an important issue for companies, and this
is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
October 21, 2009 - This article describes how to develop flexible WS Management-based solutions for Intel® Active Management Technology using the .NET development environment. The basic ingredients and building blocks of a WSMan-based solution will be presented. We've included some coding samples (written using Windows 2008) to help illustrate this information.
September 08, 2009 - DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist.
June 10, 2009 - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
August 01, 2008 - Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
September 17, 2008 - The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
September 08, 2009 - While trying to predict an outage is impossible, being prepared for one is not. Having the right tools in place to respond to a "disaster" is essential to sustaining a successful organization. A business-continuity / disaster-recovery plan can help you cut costs by avoiding downtime, lost revenue and dissatisfied customers.
September 08, 2009 - Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan.
November 05, 2009 - A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages.
September 29, 2008 - Disaster recovery and remote office replication are top-of-mind issues for IT professionals, with frequent natural disasters underscoring the fallibility of tape-based backup strategies. This paper highlights the advantages of deduplication technology in disk-to-disk backup and wide area network (WAN) replication.
September 04, 2009 - These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business.
September 17, 2009 - Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise.
February 06, 2009 - Easy. Fast. Fun. Business intelligence software that makes you and your organization work smarter. No deployment. No waiting. Just incredible ROI. Start analyzing your data like never before.
October 05, 2009 - Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
February 29, 2008 - This bulletin reviews new storage technologies against the value of retaining, or upgrading, your current tape environment. To do this, it establishes a framework of comparison - using a backup/recovery and archive scenario - between the latest disk technologies and the latest iteration of tape storage, LTO-4 technology.
September 21, 2009 - Every company with multiple locations has the challenge of managing backup data across different sites, media types, and retention periods for short term protection and long term retention. View this webcast to learn about a new consolidated approach to solving this problem by combining disk, deduplication, and tape storage systems.
September 09, 2009 - In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
October 17, 2008 - Hailed by top analysts as a need-to-know technology and the future of enterprise computing, the benefits of desktop virtualization can be summed up in four words: Do more with less. This article will delve into the options, outcomes and business benefits that desktop virtualization can bring to your business.
August 13, 2009 - This paper compares the total cost of ownership (TCO) of both systems, and compares all the features of both systems to find out which one comes out on top. Read this paper to learn how Sybase IQ is considered to be a smarter way to deliver high-performance enterprise analytics without blowing your budget.
September 10, 2009 - This whitepaper will dicuss the need for message archiving in your organization by covering the cost of storage, retaining and protecting messages to stay compliant, features in Microsoft Exchange that help reduce mailbox size, PST management and much more.
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